Customer Support Agent

Faster. Smarter. Personalized.

A New Era of Service

Move beyond hard-coded flows to real intelligence.

Traditional chatbots rely on rigid, scenario-based logic—every path defined up front. Slow to adapt, tough to maintain, limited actions. Our GenAI agent uses dynamic data, unified APIs, and deeper context to handle queries end-to-end—no stale scripts.

The New End-User Experience

Delight on Every Channel

Text, Voice, Image—Fully Integrated.

Omnichannel

Handles Chat, Phone, WhatsApp, Slack, more.

Image Classification

Auto-check damage or claims from uploads.

Real-Time Data Pulls

Queries your CRM, ERP, or logs instantly.

Action-Oriented

Approves refunds, updates orders, or modifies accounts.

The Operational Impact

Efficiency Meets ROI

Fewer escalations, bigger savings.

Quality Audits

Auto-check all interactions for SOP compliance.

AI-Powered Analytics

Spot trends, ask queries, get instant insights.

Integration with Zendesk, Salesforce, more

No friction in existing workflows.

Voice AI

Handle calls with minimal overhead

Why GenAI?

Compare & See

Legacy Chatbot

Our GenAI Agent

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Setup

Scenario-based Flows

Adaptive AI, No Heavy Coding

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Channels

Often Text Only

Text, Voice, Image, More

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Actions

Basic Info Replies

Full CRMs & APIs Integration

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Updates & Maintenance

Manual, Frequent

AI Self-Learns, Minimal Config

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Scalability & ROI

Limited, Seat-based

Outcome-Based, Cost-Effective

Real Results

Instant Gains

80%+

Resolution Without Human

25-40%

Cost Cut In Support Ops

50%

Faster handle times

24/7

Multi-channel coverage

See It in Action

One agent, infinite solutions.

E-commerce

Customer Service to handle support queries efficiently, ensuring seamless & human-like assistance.

Insights and Resources

Stay ahead in the rapidly evolving world of AI with our latest insights, articles, and resources.

Case Study
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Blog

Revolutionizing Customer Service: How AI Agents Enhance Customer Experience.

Read More Revolutionizing Customer Service: How AI Agents Enhance Customer Experience
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The Journey to AGI at Work.

Read More The Journey to AGI at Work
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Case Study

Customer Support

Transforming Customer Service with AI Agents.

Read More Transforming Customer Service with AI Agents
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Case Study

Meraar: Transforming Video Content Creation with AI-Driven Personalization.

Read More Meraar: Transforming Video Content Creation with AI-Driven Personalization
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Explore More Resources

Dive deeper into the world of AI-powered productivity

Visit Resource Center

Ready to Elevate Support?

Empower Every Channel With Real AI.

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Connect with us on

number

+91-9109969440

Contact No

email

hello@zangoh.com

Email

location

Atulya IT Park Indore MP India 452014

Location

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