Retail
Order & Return Concierge
Automates order status, refunds and exchanges 24/7.
Delivery‑Status Chat
Real-time tracking updates and delivery rescheduling via chat.
Warranty Claim Bot
Instant warranty verification and claim processing support.
Customer Service
Digital Employee
Resolves tickets across chat, WhatsApp, phone & email—proving savings in real time.
Customer Service
Digital Employee
Resolves tickets across chat, WhatsApp, phone & email—proving savings in real time.
Hospitality
AI Concierge
Handles guest FAQs, upgrades and local tips—any language.
Booking & Reservation Desk
Manages bookings, cancellations and availability queries instantly.
Upsell & Room‑Service Bot
Suggests upgrades and handles room service orders via chat.
Healthcare
Appointment Scheduler
Books, reschedules and verifies insurance—no hold music.
Pre‑Visit Prep
Sends pre-appointment instructions and collects patient forms.
Billing Inquiry Bot
Explains charges, payment plans and insurance coverage details.
Capabilities
Capabilities
Calls your systems via secure APIs.
Omni-channel: chat, email, phone, WhatsApp & SMS
Understands intent in 95+ languages.
Grounded by RAG & policy rules.
Human-in-the-loop when confidence is low
Handles voice & video; PII redaction built-in
Omni-channel: chat, email, phone, WhatsApp & SMS
Calls your systems via secure APIs.
Understands intent in 95+ languages.
Grounded by RAG & policy rules.
Human-in-the-loop when confidence is low
Handles voice & video; PII redaction built-in
Integrations
Plug‑ins for CRM, dialer, calendar & more.
Integrations
Plug‑ins for CRM, dialer, calendar & more.
Integrations
Plug‑ins for CRM, dialer, calendar & more.
Hard Numbers,
Quick Wins
Up to 70% cost saved
Digital Employee
Human
3x faster
resolutions
99.9% uptime
Hard Numbers,
Quick Wins
Up to 70% cost saved
Digital Employee
Human
3x faster
resolutions
99.9% uptime
Hard Numbers,
Quick Wins
Quick Wins
3x faster
resolutions
resolutions
99.9% uptime
Managed in Zing
Zing included—no extra licence
Analytics
See conversion funnels and top customer questions.
Analytics
Insights & Resources
FAQ
Frequently asked questions and answers about our services
Ready to make support 70 % cheaper?
Response within one business day
Stay Ahead of the Workforce Shift
Monthly insights on AI workforces—zero spam