ContactOne pilgrimage.
One AI operating layer.
KumbhSetu helps governments and event authorities serve millions of pilgrims with a multilingual AI
companion, real-time grievance workflows, crowd advisories, facility discovery, and an
administrator command center built for Kumbh Mela, Simhastha, yatras, and large public gatherings.
KumbhSetu is an AI-powered command and support platform helping authorities seamlessly manage millions of pilgrims at mega-gatherings.
AI for Seva, Suraksha, and Scale.
Built from field research. Designed for Kumbh-scale operations.
A live pilgrim companion, administrator dashboard, multilingual interactions, complaint logging, and app-to-dashboard linkage shaped this product direction.
Field-tested pilgrim flows
Warm, accessible journeys for devotees and visitors.
Complaint and incident logging
Structured records with status, owner, and audit trail.
Voice and multimodal foundation
Ready for speech, chat, images, kiosks, and IVR.
Live app-to-dashboard linkage
Pilgrim-side requests become operational signal.
Model-agnostic architecture
Approved models, local options, & secure routing.
Admin command prototype
Map, tickets, KPIs, alerts, and team assignment.
Kumbh is not just an Event. It is a Temporary City.
For a few weeks, a sacred geography becomes one of the most complex civic environments in the world.
Millions of pilgrims need routes, darshan guidance, emergency help, lost-and-found support, facilities, transport, multilingual assistance, and trusted updates.
Administrators need the opposite view: where issues are emerging, which teams are responding, which areas are congested, which alerts must go out, and what needs escalation.
Two surfaces. One shared intelligence layer.
Every query, alert, SOS, complaint, facility request, and lost-and-found report can become structured operational signal for the administration.
Pilgrim
Mobile, WhatsApp, voice, IVR, kiosks
Divya Darshak
Multilingual AI companion
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Setu Layer
Maps, CMS, alerts, facilities, departments
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Sanrakshak
Command center and workflow engine
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Field Teams
Police, health, sanitation, transport
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A Guide in every Pilgrim’s Language.
Divya Darshak helps pilgrims plan, navigate, ask questions, report issues, translate conversations, discover sacred stories, and receive safety alerts through simple voice-first interactions.
Voice-first navigation
Ask for a temple, ghat, facility, help desk, parking zone, or safe route.
Lost and found
Capture details, optional photo, last-seen location, and authorized staff visibility.
Proactive crowd alerts
Warn pilgrims before congested zones and suggest safer alternate routes.
Live translation
Speech-to-speech help for pilgrims, volunteers, and field staff.
Facilities near me
Find toilets, water, medical camps, police posts, food, transport, and access routes.
AI storytelling
Curated stories, ritual context, camera-based discovery, and multilingual audio.
Emergency Help
Trigger SOS workflows and route structured incidents to the command center.
Low-connectivity support
Keep essential maps, advisories, and emergency contacts available.
A Real-Time Command Center for the Administration.
Sanrakshak turns pilgrim-side interactions into structured, actionable workflows for grievances, safety signals, field-team assignment, alerts, and operational intelligence.
Unified grievance dashboard
Filter by category, priority, department, status, location, and SLA.
Incident clustering
Merge repeated reports into actionable hotspots for faster response.
Field-team assignment
Route sanitation, medical, police, transport, and facility issues.
Conversational BI
Ask questions like which ghat had the highest grievance load yesterday.
Daily briefings
Generate shift summaries with inflow, active incidents, risks, and warnings.
Audit and accountability
Track every issue from report to resolution with owner and proof.
Every report becomes a trackable workflow.
KumbhSetu classifies, geotags, matches, assigns, tracks SLA, escalates, verifies resolution, and preserves an audit trail.
Not just an assistant. A full public interface.
KumbhSetu can support the web portal, native mobile app, CMS, alerts, facility directory, travel planning, maps, complaints, feedback, notices, and integrations.
Public Web Portal
Dynamic homepage, alerts, snan dates, how to reach, facilities near me, emergency contacts, notices, FAQs, documents, and multilingual content.
Native Mobile App
Persona-based experiences for pilgrims, tourists, sadhus, volunteers, officials, and vendors with maps, alerts, feedback, and complaints.
CMS and Publishing
Creator, editor, approver, and publisher workflows with multilingual content, scheduled alerts, version history, media library, and audit trails.
Super-App Integrations
Parking, transport, maps, AR/VR, accommodation, booking redirects, payment links, health systems, and control room feeds.
Built for elders, families, volunteers, and first-time visitors.
A Kumbh platform cannot assume perfect connectivity, English fluency, smartphone comfort, or continuous attention.
Technology that serves devotion.
KumbhSetu can deepen the pilgrimage experience through curated spiritual content, ritual guidance, audio tours, virtual tours, live streams, and camera-based discovery.
Secure enough for Government.
Flexible enough for the Field.
Designed for authority-controlled infrastructure, India data residency, role-based access, audit logs,
content workflows, secure integrations, monitoring, backup, disaster recovery, VAPT readiness, and
peak-period operations.
Authority-controlled deployment
Host on government-provided infrastructure, India cloud, private cloud, or approved deployment profiles.
Data protection
Minimize PII, encrypt sensitive data, apply retention policies, and maintain India data residency.
RBAC and CMS workflows
Control content, alerts, notices, documents, departmental access, and publishing approvals.
VAPT and compliance
Support OWASP-aligned engineering, CERT-In VAPT workflows, GIGW readiness, and WCAG 2.1 AA accessibility.
Monitoring and DR
Track uptime, errors, app performance, incidents, backups, and disaster recovery readiness.
Model-agnostic AI
Route tasks to approved models, including local or sovereign options where required.
From Simhastha to every sacred city.
A Kumbh platform today. A mass-gathering operating system tomorrow.
Mapped to Kumbh digital platform requirements
A phased path from pilot to full-scale deployment.
Phase 1 – Pilot
WhatsApp / IVR / mobile assistant, facilities directory, alerts, grievance logging, admin dashboard, field validation.
Phase 2 – Operational integration
Transport, health, police, lost and found, control room feeds, CMS, map layers, and department workflows.
Phase 3 – Full Kumbh readiness
Native apps, web portal, command center, peak-load testing, VAPT, accessibility audit, DR drills, and 24x7 support.
Phase 4 – Permanent city stack
Tourism assistant, temple corridor operations, city grievances, event management, and public-sector AI dashboard.
Build the AI layer for your next Kumbh-Scale gathering.
Whether you are planning Kumbh, Simhastha, a major yatra, or a public-sector mega-event, KumbhSetu gives you a pilgrim companion, an administration command center, and a secure integration layer built for scale.